We guarantee that you will be satisfied with your product, in fact, Mike's Coin Company is committed to your being 100% satisfied with your purchase.  If for any reason you would like to return the product, follow these guidelines.

Mike's Coin Company
P.O. Box 630911
Littleton, CO 80163-0911

United State Postal Service Shipments Only.

• Items must be returned within 30 days from date of purchase.  
• No refunds or exchanges without a valid RA#  
• Contact Mike's Coin Company for a Return Authorization number (to be put on all boxes)
• USPS traceable only We are only able to accept USPS shipments
• Send the unharmed/ undamaged product back to us insured for the full value.
• Customer is responsible for all return shipping costs.
• Upon inspection of returned product, Mike's Coin Company, at its discretion, will issue a refund, less original shipping charges, for the purchase.  All returned items that were shipped with the free shipping promotion will be credited less the actual shipping costs.
• On Exchanges: Customer pays price difference and new shipping costs (if applicable) on exchanged merchandise.
• We Apologize: We do not accept returns or exchanges on closeout or sale items.

UNAUTHORIZED RETURNS

Please read the section above regarding return product procedures. Any items returned with out a valid Return Authorization will be assessed a 10% re-stocking fee and credited less the original shipping costs. 

SHIPPING ERRORS

It is our intention to process each order with 100% accuracy. Please accept our apologies in advance for any shipping errors. Please Contact us immediately to report the error. We will promptly send out the correct replacement product and pick up the incorrect items.  

REFUSED SHIPMENTS

Any refused shipments will be charged a 15% restocking fee and credited less the original shipping costs.  

DAMAGED SHIPMENTS

Should you receive any product that has been damaged in shipping please Contact us immediately. It is very important that you DO NOT discard the damaged packaging. We will have the shipping company pick up the damaged package and we will send out a replacement when the damaged item is received and inspected at our warehouse. All damage claims must be reported within 5 business days of receipt of goods. Any claims reported after 5 business days are subject to denial.

LOST/MISSING SHIPMENTS

Lost or missing shipments must be reported to Mike's Coin Company within 7 business days of the expected delivery date. Should our shipping company show the lost or missing package as delivered; you will need to sign an affidavit attesting to the fact that the package was indeed not received by you.   Any unreported lost or missing shipments are the responsibility of the customer and Mike's Coin Company shall assume no liability for unreported missing or lost shipments.

SHIPPING

All orders will be shipped within 48 hours from time of purchase Monday - Friday, provided the product is in stock or unless we happen to be on vacation.  Since we are a small, family owned, business we do go on vacation from time to time but we promise to ship your product as soon as we return. Our goal is to have happy customers, but you understand the we must also have a sound piece of mind.

Mike's Coin Company Staff